What is the warranty period, and when does it start?
The warranty period is the contractual window after substantial completion during which the contractor remains responsible for correcting workmanship issues; it starts at the substantial-completion date.
Start free→The warranty period is the defined window after substantial completion when the contractor is still on the hook for fixing workmanship defects that show up. It is set by the contract, commonly a year for general workmanship, and it begins at the substantial-completion date. During this window, issues the customer reports come back as callbacks the contractor is obligated to correct.
The warranty period is a real, dated liability, not a vague promise. Knowing exactly when it starts and ends tells the contractor which projects they are still responsible for and when that responsibility ends. Get the start date wrong and the obligation either extends past what the contract requires or ends too early to be defensible. The period also frames the relationship: a contractor who handles warranty callbacks well earns the referral.
Scaftra's project lifecycle includes a distinct Warranty status for the post-completion service period, and the reactive service loop handles the callbacks that arrive during it. One honest note: automatic entry into the Warranty status on transition is planned, not yet built, so the status exists and renders but is set rather than auto-entered today. The warranty window frames the service requests, visits, and repeat-callback detection in the built service surface.
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